The Caversham Privacy Policy
Our Contact Details
Name: The Caversham
Address: The Caversham, Chasey Heath, Mapledurham, Reading, Berkshire, United Kingdom
Phone Number: 0118 947 8600
E-mail: info@thecaversham.co.uk
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name and contact details)
- Golfing Data (for example, handicap index, CDH, existing club memberships)
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- Signing up to our newsletter, completing and submitting our forms (contact form, membership application forms, membership waitlist forms, newsletter registration form)
We use the information that you have given us in order to send out newsletters, respond to your contact queries, or assess your membership application.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@thecaversham.co.uk or 0118 947 8600
(b) We have a contractual obligation.
(c) We have a vital interest.
(d) We have a legitimate interest.
How we store your personal information
Your information is securely stored.
We keep personal information for as long as we require it in order to do one or multiple of the following: send newsletters if you have signed up, reply to your contact queries and maintain a log of all queries, assess membership applications. Information is kept indefinitely or within one month from when we receive notice of you wanting your data deleted. We will then dispose your information by deleting the relevant records from the website database.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@thecaversham.co.uk or 0118 947 8600 if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at 0118 947 8600 or info@thecaversham.co.uk
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
